PRIVACY NOTICE

Effective Date: 5-12-2025

M13 Inc ("we," "our," "us") values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit or interact with www.m13print.com and www.m13.com.

Information We Collect

We collect information in the following ways:

Information You Provide Directly:

This includes your name, email address, phone number, billing/shipping address, and payment details when you:

• Place an order
• Contact us via email or phone
• Participate in surveys or promotions

Automatically Collected Information:

• We may collect technical data such as IP address, browser type, device information, and pages visited. This is typically gathered through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

• Fulfill and process your orders
• Communicate with you about your account or orders
• Respond to your inquiries and provide customer support
• Improve our website, services, and user experience
• Send marketing emails (if you opt in)
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share data with trusted third parties only when necessary to:

• Process payments
• Ship orders
• Provide website analytics (e.g., Google Analytics)
• Deliver digital advertising (e.g., Meta/Facebook, Google Ads)

All third-party service providers are obligated to keep your information secure and only use it to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure core functionality (e.g., remembering your cart or login session)
• Analyze website traffic and usage patterns
• Deliver relevant ads through third-party services

Cookies fall into three categories:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Help us understand how the site is used
• Marketing Cookies: Support targeted advertising and remarketing

When you first visit our site, you will see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies

Your selection will be stored in your browser. You can change your preferences or disable cookies through your browser settings at any time.

Your Choices and Rights

You have the right to:

• Access the personal data we have about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To make a request, please contact us using the contact details below.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure socket layer (SSL) encryption
• Access control for internal systems
• Secure storage of payment and order information

Only authorized employees have access to your personal data when necessary for order fulfillment or customer support.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please visit our Contact Page to get in touch with our team.